What we are asked

We accept credit and debit cards through a secure connection. Cryptocurrency payment will be available soon. No card details are ever stored on our servers.

Yes. Transactions are encrypted and handled by our payment provider. Laracca never has access to your card information.

Yes. Prices are shown inclusive of all taxes; the pre-tax amount is noted discreetly on the product page and in the cart.

You can cancel your order yourself within 30 minutes of payment, directly from your account: the refund is then automatic. After that window, or if your order has already shipped, contact us through the Contact page and we’ll review your request.

Your order is carefully prepared and shipped with tracking. You’ll receive a tracking link as soon as it’s dispatched.

Shipping is free on orders over €50. Below that amount, a shipping contribution applies and is shown at checkout.

We ship across France and the European Union. Further destinations may open later.

A tracking link is emailed to you when your order ships, so you can follow it all the way to your door.

Each piece combines natural materials (fine stones, freshwater pearls, seeds) strung on Japanese jewelry thread with an adjustable braided knot. Full compositions are detailed on every product page.

Some pieces come in one adjustable size; others offer several sizes (S/M, M/L). Each product page lists the available options. If in doubt, measure your wrist and reach out to us.

Yes. Laracca designs pieces meant to be worn by anyone, in a sober and timeless spirit.

Yes. We work with genuine fine stones and freshwater pearls. Each material is unique: shades, veining and reflections may vary slightly from one piece to another. That’s the signature of natural materials.

Our pieces are made to be worn. Avoid prolonged contact with water, perfume and chemicals, and store your bracelet away from direct light when you’re not wearing it. A subtle patina may appear over time. It’s part of the object’s life.

Our after-sales service can refresh or repair your piece. Contact us through the dedicated page and we’ll review each request individually.

You can check out as a guest. Creating an account lets you find your orders, addresses and wishlist in one place.

On the login page, use “Forgot password.” A reset link will be emailed to you. Remember to check your spam folder.

Yes, at any time, from your personal space (My information). Deletion erases your profile, addresses and wishlist. For legal accounting reasons, past orders are kept in anonymized form, no longer linked to your identity. If an order is in progress, deletion is postponed until it’s completed.

Your data is never resold. You can request access, correction or erasure at any time. Full details are on our Privacy page.

For any question, visit our Contact page. We’ll get back to you as soon as we can.